Cat Medical Boarding Facility Brisbane & Gold Coast

Question 1

Q: What is the housing like for my cat when they stay?

Answer

Each cat will have their own suite with ramps, multiple sleeping places and shelves to sunbathe on with natural sunlight. Suites are kept meticulously clean.

Question 2

Q: What if my cat gets bored?

Answer

We have three themed play rooms that the cats can spend time in (Starwars, Lord of the Rings, and Harry Potter) and we provide cat TV and toys. Our playrooms are thoroughly cleaned between cats. Our staff love cats so there will be plenty of playtime and cuddles. Our boarding suites are direct across from the feline staff offices so they are also observed closely.
Cat TV

Question 3

Q: I have two cats can they stay together?

Answer

Yes, we have suites that can be joined together to make a larger suite for a maximum of 2 cats.

Question 4

Q: How do you make sure my cat won’t escape?

Answer

Our boarding suites have been designed with a safety corridor – like an airlock in a spaceship. This ensures that cats are safely contained and cannot reach the outside.

Question 5

Q: Does my cat need to be vaccinated?

Answer

Yes. Vaccinations are vital for cats coming into boarding as anywhere there are multiple cats, there is the possibility of viruses and some of our cat's boarding are elderly and higher-risk patients.
All cats coming into the boarding facility are required to be up to date (within the last 12 months) unless there is a clear medical reason which is cleared by one of our veterinarians.

Question 6

Q: What food is provided to my cat during their stay?

Answer

All cats will be fed premium veterinary food and we have many snacks and treats available. If cats require a specific diet (e.g. renal, urinary, or diabetic diet or a specific brand) we would ask that owners supply this food for their cat.

Question 7

Q: How do you make sure that my cat is eating well?

Answer

Our highly trained staff will monitor your cat daily, including daily assessment of body weight and recording how much your cat eats. If they are worried they can ask for one of our feline vets to check your cat.

Question 8

Q: Can I bring something familiar from home for my cat?

Answer

Yes! Familiar bedding and toys can help a cat feel secure as they smell familiar. We would request that the item is small and comes very well labeled! Please no family heirlooms. Despite best intentions, items sometimes enter the vortex of the laundry washing machines and end up in an alternative universe.

Question 9

Q: Can all the medications be given to my cat?

Answer

Yes, our staff are very well trained in giving medications including asthma inhalers, insulin injections and tablets. Our hospital is staffed 24 hours a day, 7 days a week, so medication dose times are not a problem.

Question 10

Q: My cat has regular procedures at CSS. Can these happen while my cat is boarding?

Answer

Yes certainly. Please let us know when we are booking the boarding time and we can organise that for you. We would ask that if procedures are being performed that you are available for us to contact you to discuss the results.

Question 11

Q: What happens if my cat becomes unwell while I’m away?

Answer

The beauty of our medical boarding suite (and the reason for its’ existence) is that if your cat does become unwell, they are already in hospital. Our trained staff will alert our veterinarian who will contact you to discuss a plan. If you are travelling and cannot be contacted, we will have asked for information and consent prior to your departure detailing the investigations and treatment you are comfortable with.

Question 12

Q: I have never been to CSS before – can my cat still come and board there?

Answer

Yes they can however you would need to arrange our consultation with one of our feline veterinarians prior to your cat's boarding stay so that we can ensure we have a thorough understanding of their medical background should any complications arise during their stay.

Question 13

Q: How do I make a booking?

Answer

Bookings can be made:

Over the phone
In person
Via the website – a request for booking will be sent and a reception team member will be

required to contact the owner back to organise.

Question 14

Q: How are fees determined for medical boarding for my cat?

Answer

The cost of medical boarding is determined by the number of medications/treatments required for each cat per day. Please note there is a holiday loading fee applied for dates including Qld public holidays and Qld public school holidays.

Question 15

Q: Do you charge more for public holidays and peak periods like school holidays?

Answer

Yes, there is a nominal surcharge for these dates, please call us or register your interest via the registration form to get a quote for the period you are looking at.

Cat Medical Boarding Facility Brisbane & Gold Coast

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