1-15 Lexington Rd, Underwood, QLD, AU, 4119

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1300 228 377
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Why cat vets matter

Beneath every cat’s quiet grace lies a world of medical complexities that feline specialists are uniquely equipped to understand. Their health concerns and subtle behaviours are best managed with specialised knowledge and handling techniques—along with a genuine passion for these remarkable creatures.

At Cat Specialist Services, we offer premier veterinary care exclusively for cats. Our team is not only certifiably cat-crazy, we know how to help them feel at ease during hospital visits. Like most people, cats don’t enjoy feeling unwell or being examined. That’s why we focus on minimising stress, knowing it plays a key role in better health outcomes. A big part of this is offering a calm, dog-free environment designed with their comfort in mind.

To explore the unique role of cat vets, we’ve spoken with our very own specialists in feline medicine, Dr Rachel Korman and Dr Alison Jukes.

The journey to becoming a cat vet specialist

For both doctors, the journey to specialising in cat care grew naturally from their personal experiences and interests. Dr Korman’s love for animals started in early childhood. She would often bring home random fauna, much to the dismay of her parents. During vet school, she discovered a real knack for working with cats when a colleague pointed it out.

Dr Jukes discovered her path to feline medicine after getting her first cat while in vet school and realising early in her career that she felt more at ease caring for cats. The demands of dog care, including their size, behaviour and the dynamics of hospitalisation, simply didn’t resonate with her in the same way.

Becoming a feline specialist requires years of advanced education, clinical training and continuous professional development. After earning their veterinary degrees, both Dr Korman and Dr Jukes completed intensive specialist training, including rigorous examinations, research and practical experience. This level of training sharpens their clinical skills and deepens their ability to manage a wide range of feline health conditions with precision​.

“You really have to be committed—the positions are competitive, and the training is intense, but it’s worthwhile if you have the interest.” – Dr Rachel Korman

“It’s a long process with a lot of hoops to jump through, but it pushes you to be the best you can be.”​ – Dr Alison Jukes

Cat with their owner

Why cats deserve a vet of their own

Feline-only clinics provide a quieter, more controlled environment that helps reduce stress in cats. Dr Alison noted that since CSS moved into its dedicated hospital, cardiologists have observed measurable improvements in patient outcomes, including lower stress levels, reduced need for sedation during procedures and greater accuracy in diagnostic assessments. Creating a low-stress environment is essential for supporting both recovery and overall health.

“Moving to a cat-only hospital made a measurable difference. Cats are simply less stressed without the sights, sounds and smells of dogs around.” – Dr Alison Jukes

Cats communicate discomfort and illness in subtle ways, often through slight changes in behaviour or posture that can be easily overlooked. Dr Rachel explained that recognising these cues comes from years of focused experience that allows specialists to detect signs of pain or illness early.

This depth of knowledge is crucial for accurate diagnoses and effective treatment, particularly in complex or chronic conditions.​

Treatment for cats is most effective when it’s tailored to their individual needs, from customised care plans to specific handling techniques. Dr Rachel Korman emphasised the importance of this approach, stating, “Every cat is different. What works for one cat won’t work for another—you have to adapt to their personality and needs. And that’s the beauty of specialising—you have the time to hone those skills.”

The science behind feline medicine

“Specialising in feline medicine allows us to focus deeply on one species and do it exceptionally well.” – Dr Alison

Cats rarely fit the standard definition of illness, often responding unpredictably to treatment and disease. Dr Rachel explained, “There’s an exception to every rule when it comes to cats. They don’t follow the textbook.” For example, their metabolism is incredibly unique, with a strict need for high protein intake—going without food for even a short time can lead to serious complications​.

Many common feline conditions, such as hyperthyroidism, chronic kidney disease, diabetes and urinary issues, require careful management tailored to each cat. Their responses to treatment can vary widely, making it essential to adjust medications, diet and monitoring based on individual needs rather than a one-size-fits-all approach​.
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Dr Alison also emphasised this complexity, stating, “Cats don’t always present with textbook symptoms, so every case requires careful troubleshooting to find the best solution.”​

Cat On the table bleeding

Making a real impact

Some cats arrive fearful and defensive and are labelled as “aggressive” simply because they don’t feel safe. Dr Rachel shared how the right approach—giving them time, space and gentle handling—can completely change their behaviour. “There’s nothing better than seeing a cat that was too scared to be touched finally relax, accept a pat and even start eating in the hospital,” she said. Gaining their trust isn’t just rewarding—it’s the key to providing them with the care they need.

“Cats are creatures that teach consent. They decide when they want affection, and when they choose you, it feels like you’ve won the lottery.” – Dr Alison Jukes

For Dr Jukes, being at the forefront of treatment breakthroughs has been one of the most rewarding parts of her career​.

For example, feline infectious peritonitis (FIP) was long considered a fatal diagnosis, but recent advancements have completely changed its prognosis.

Dr Alison Jukes reflected on the shift, “I used to dread diagnosing FIP, knowing there was nothing we could do. Now when I see the signs, I get excited because I know we can fix it,” she said.

Dr Rachel Korman finds great purpose in caring for geriatric cats, ensuring they age with comfort and dignity. She spoke about the satisfaction of fine-tuning treatments to keep older cats happy in their final years and adjusting medications and care plans to suit their changing needs. “There’s something really special about helping these little old cats stay comfortable—it’s what we all come to work for,” she said​.

Talk to the cat specialists at CSS

Cats are extraordinary animals, and they deserve expert care from those who truly understand their unique needs. Feline specialists provide focused expertise, gentle handling, and tailored treatments that help cats live healthier, more comfortable lives.

At CSS, our cat-exclusive clinic is designed for minimal stress and a pleasant experience because we love cats. We’re dedicated to ensuring the best chance of a smooth recovery.

To learn more about our amazing team of cat-obsessed professionals or our extensive range of services and resources, contact us today. Vets can refer patients for treatment here.

Are you worried about your cat’s health?

If you are concerned about your cat, please reach out to our friendly team. Call us on 1300 228 377 or fill out the contact form below. In an emergency, please contact your local vet.

For vets – to refer a patient or book a telehealth consultation, please call us on 1300 228 377, book through the portal or fill in the form.

Patient Stories

Our commitment to feline health is best seen in the stories of the cats we’ve had the privilege of treating. These journeys highlight the dedication, expertise and compassion that drive us.

Each patient faced unique challenges, and it was our honour to offer high-quality care and help them regain strength and happiness. We value the deep bonds with cats and their owners, knowing the difference we make in their lives.

See All Stories

Emma’s radioactive iodine experience

Emma, a sweet 12-year-old Domestic Short Hair, came to us for Radioactive Iodine treatment for hyperthyroidism. Our feline-friendly techniques ensured stress-free blood sampling, and she is now thriving.

Tango Triumphs Over FIP

At 5 months old, Tango was diagnosed with Feline Infectious Peritonitis (FIP). Once considered a fatal disease, the introduction of new treatments has significantly boosted the survival rate.

Toffee Survives Tick Paralysis

Toffee faced a frightening battle with tick paralysis and aspiration pneumonia, she was rushed to AES when her owners noticed her vomiting, breathing difficulties and trouble walking.

JJ & the Lily – a close call

Mischievous JJ had a close call when he ingested part of a lily—an extremely toxic plant for cats. Thanks to the quick actions of his owner, Sophie, a VSS vet nurse, JJ made a full recovery.

Han’s Hip Fracture Surgery

Han presented after limping on his hind leg for two weeks following an accident at home. An X-ray revealed a fractured growth plate in his hip, requiring surgery to repair the injury.

Contacting Us

Pet Owners
If you would like to talk about treatment for your cat, call us on 1300 228 377 or fill in the form.
In an emergency, please contact your local vet.

Vets and Nurses
To refer a patient or book a telehealth consultation please call us on 1300 228 377, book through the portal or fill in the form. For advice calls, please see the guidelines here.

1300 228 377
1-15 Lexington Rd,
Underwood, QLD, AU, 4119
Monday-Friday: 8 am-6 pm
Saturday/Sunday - Closed

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