1-15 Lexington Rd, Underwood, QLD, AU, 4119
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Why cat vets matter
Beneath every cat’s quiet grace lies a world of medical complexities that feline specialists are uniquely equipped to understand. Their health concerns and subtle behaviours are best managed with specialised knowledge and handling techniques—along with a genuine passion for these remarkable creatures.
At Cat Specialist Services, we offer premier veterinary care exclusively for cats. Our team is not only certifiably cat-crazy, we know how to help them feel at ease during hospital visits. Like most people, cats don’t enjoy feeling unwell or being examined. That’s why we focus on minimising stress, knowing it plays a key role in better health outcomes. A big part of this is offering a calm, dog-free environment designed with their comfort in mind.
To explore the unique role of cat vets, we’ve spoken with our very own specialists in feline medicine, Dr Rachel Korman and Dr Alison Jukes.
The journey to becoming a cat vet specialist
For both doctors, the journey to specialising in cat care grew naturally from their personal experiences and interests. Dr Korman’s love for animals started in early childhood. She would often bring home random fauna, much to the dismay of her parents. During vet school, she discovered a real knack for working with cats when a colleague pointed it out.
Dr Jukes discovered her path to feline medicine after getting her first cat while in vet school and realising early in her career that she felt more at ease caring for cats. The demands of dog care, including their size, behaviour and the dynamics of hospitalisation, simply didn’t resonate with her in the same way.
Becoming a feline specialist requires years of advanced education, clinical training and continuous professional development. After earning their veterinary degrees, both Dr Korman and Dr Jukes completed intensive specialist training, including rigorous examinations, research and practical experience. This level of training sharpens their clinical skills and deepens their ability to manage a wide range of feline health conditions with precision.
“You really have to be committed—the positions are competitive, and the training is intense, but it’s worthwhile if you have the interest.” – Dr Rachel Korman
“It’s a long process with a lot of hoops to jump through, but it pushes you to be the best you can be.” – Dr Alison Jukes
Why cats deserve a vet of their own
Feline-only clinics provide a quieter, more controlled environment that helps reduce stress in cats. Dr Alison noted that since CSS moved into its dedicated hospital, cardiologists have observed measurable improvements in patient outcomes, including lower stress levels, reduced need for sedation during procedures and greater accuracy in diagnostic assessments. Creating a low-stress environment is essential for supporting both recovery and overall health.
“Moving to a cat-only hospital made a measurable difference. Cats are simply less stressed without the sights, sounds and smells of dogs around.” – Dr Alison Jukes
Cats communicate discomfort and illness in subtle ways, often through slight changes in behaviour or posture that can be easily overlooked. Dr Rachel explained that recognising these cues comes from years of focused experience that allows specialists to detect signs of pain or illness early.
This depth of knowledge is crucial for accurate diagnoses and effective treatment, particularly in complex or chronic conditions.
Treatment for cats is most effective when it’s tailored to their individual needs, from customised care plans to specific handling techniques. Dr Rachel Korman emphasised the importance of this approach, stating, “Every cat is different. What works for one cat won’t work for another—you have to adapt to their personality and needs. And that’s the beauty of specialising—you have the time to hone those skills.”
“Cat vets combine expert knowledge with specialised handling skills.”
The science behind feline medicine
“Specialising in feline medicine allows us to focus deeply on one species and do it exceptionally well.” – Dr Alison
Cats rarely fit the standard definition of illness, often responding unpredictably to treatment and disease. Dr Rachel explained, “There’s an exception to every rule when it comes to cats. They don’t follow the textbook.” For example, their metabolism is incredibly unique, with a strict need for high protein intake—going without food for even a short time can lead to serious complications.
Many common feline conditions, such as hyperthyroidism, chronic kidney disease, diabetes and urinary issues, require careful management tailored to each cat. Their responses to treatment can vary widely, making it essential to adjust medications, diet and monitoring based on individual needs rather than a one-size-fits-all approach.
Dr Alison also emphasised this complexity, stating, “Cats don’t always present with textbook symptoms, so every case requires careful troubleshooting to find the best solution.”
Making a real impact
Some cats arrive fearful and defensive and are labelled as “aggressive” simply because they don’t feel safe. Dr Rachel shared how the right approach—giving them time, space and gentle handling—can completely change their behaviour. “There’s nothing better than seeing a cat that was too scared to be touched finally relax, accept a pat and even start eating in the hospital,” she said. Gaining their trust isn’t just rewarding—it’s the key to providing them with the care they need.
“Cats are creatures that teach consent. They decide when they want affection, and when they choose you, it feels like you’ve won the lottery.” – Dr Alison Jukes
For Dr Jukes, being at the forefront of treatment breakthroughs has been one of the most rewarding parts of her career.
For example, feline infectious peritonitis (FIP) was long considered a fatal diagnosis, but recent advancements have completely changed its prognosis.
Dr Alison Jukes reflected on the shift, “I used to dread diagnosing FIP, knowing there was nothing we could do. Now when I see the signs, I get excited because I know we can fix it,” she said.
Dr Rachel Korman finds great purpose in caring for geriatric cats, ensuring they age with comfort and dignity. She spoke about the satisfaction of fine-tuning treatments to keep older cats happy in their final years and adjusting medications and care plans to suit their changing needs. “There’s something really special about helping these little old cats stay comfortable—it’s what we all come to work for,” she said.
Talk to the cat specialists at CSS
Cats are extraordinary animals, and they deserve expert care from those who truly understand their unique needs. Feline specialists provide focused expertise, gentle handling, and tailored treatments that help cats live healthier, more comfortable lives.
At CSS, our cat-exclusive clinic is designed for minimal stress and a pleasant experience because we love cats. We’re dedicated to ensuring the best chance of a smooth recovery.
To learn more about our amazing team of cat-obsessed professionals or our extensive range of services and resources, contact us today. Vets can refer patients for treatment here.
Are you worried about your cat’s health?
If you are concerned about your cat, please reach out to our friendly team. Call us on 1300 228 377 or fill out the contact form below. In an emergency, please contact your local vet.
For vets – to refer a patient or book a telehealth consultation, please call us on 1300 228 377, book through the portal or fill in the form.
Meet The Author
Dr Rachel Korman
Specialist in Feline Internal Medicine
BVSc MANZCVS (Internal Medicine) FANZCVS (Feline Medicine)
Dr. Korman’s childhood love for cats led her to veterinary medicine, and early on, it was clear that feline care was her calling. After graduating from the University of Queensland in 2000, she worked in small animal and feline-only practices across Australia and the UK.
She received a Senior Clinical Training Scholarship from the Feline Advisory Bureau (now International Cat Care) at the University of Bristol, where she researched feline infectious and haematological diseases, and in 2018, became a Fellow of the Feline Medicine Chapter of the Australian New Zealand College of Veterinary Scientists and a registered Feline Medicine specialist.
Frequently Asked Questions
Why do cats benefit from feline-focused veterinarians?
Cats have unique physiology and behavioural traits that differ from other animals. Veterinarians who focus on feline medicine are trained to understand these differences.
How do cat vets reduce stress during veterinary visits?
Feline specialists use handling techniques designed specifically for cats. These approaches help create calmer examinations and reduce anxiety.
Why is feline behaviour knowledge important in veterinary care?
Cats often communicate discomfort in subtle ways. Understanding body language helps veterinarians recognise stress or illness earlier.
When should a cat see a specialist veterinarian?
Referral may be recommended when a condition is complex or requires advanced diagnostics. Specialist care can help guide treatment decisions.
How does specialist care improve feline health outcomes?
Specialist vets combine clinical expertise with advanced diagnostic tools. This allows them to investigate and treat complex diseases more effectively.
Patient Stories
Our commitment to feline health is best seen in the stories of the cats we’ve had the privilege of treating. These journeys highlight the dedication, expertise and compassion that drive us.
Each patient faced unique challenges, and it was our honour to offer high-quality care and help them regain strength and happiness. We value the deep bonds with cats and their owners, knowing the difference we make in their lives.
Kitty, a lymphoma survivor
We first met Kitty after she was referred to CSS for the evaluation of a large intestinal mass
Poppi finds her feet again
Following surgery to remove a hairball obstruction, Poppi was referred to us at CSS as she had not bounced back as expected
Rusty and his ongoing chronic rhinitis journey
Lifelong nasal issues, including persistent discharge and breathing noise, have been a bit of a thorn in Rusty’s side.
Lando’s long game with cryptococcus
Lando was referred to CSS because he had a swelling under his jaw that wouldn’t go away.
Popeye coughs up the culprit
Ares is a handsome young Maine Coon who was referred to CSS after presenting at AES with sudden lameness in his back leg.
Key Takeaways
Cats have unique medical needs that differ from dogs and other animals.
Feline-focused veterinarians combine specialised knowledge with handling techniques designed for cats.
Understanding feline behaviour helps reduce stress during examinations and treatments.
Cat Specialist Services Reviews 
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Tanya Bell
6 months ago
We transported our cat here from another animal hospital, as his condition was too complex for them. Our pet was given the highest quality of care, multiple investigations/procedures being able to be done at the one place a godsend. We were kept up to date frequently throughout his stay. All questions & options explained thoroughly. Being able to have private visits certainly helped us and our cat too. I would highly recommend Cat Specialist Services at Underwood. Amazing staff from reception, vet nurses, vets & specialists. Oh, and yes he is recovering wonderfully at home.
Melinda Cox
A month ago
So very happy we were asked to come here for advice for our NORBIT. He has had 2 x UTI blockages within weeks of each other since turning 6. Surgery seemed to be his only option and he didn’t feel it was very fair on him if we didn’t at least exhaust all other avenues first.
Dr Allison was very thorough in her tests and has let us know she would like to treat the cause of the problem. Great news.
It may lead to removal of crystals in his bladder if his diet doesn’t let him pass them naturally.
At least this surgery won’t be as severe at taking his penis off him – so as his fur parents – we are very happy with this.
We await further tests to see what’s in store for him.
NORBIT will now be a patient of the clinic as we are so far very happy with his treatment thus far.
Lesley Rosekrans
A month ago
Hi has only been a week since losing my beautiful Peaches but can’t thank Dr Cindy, Maree and Jackie enough for the tender care they gave her and they after care they gave me. I sincerely thank them and can’t recommend the Clinic highly enough they are such caring people. Peaches I’m happier times.
Madison McEwan
A month ago
I cannot thank the entire CSS team enough and especially Dr Cindy for the care they provided for our boy with a urinary blockage, and we will be taking both our cats here from now on. The clinic is exceptionally clean and calming compared to all other clinics we’ve been too, and all staff from the reception to the nurses/vets were so supportive during a stressful time. I knew from the first minute that I got to see him after he was transferred that he was in the best place, and that the staff genuinely care about their well-being and positive long term outcomes. We were given regular updates and full transparency, so much information including QR video codes on how to administer medications, along with print outs and emails about how to best help avoid future issues or recurrence. Our boy got to smooch on everyone and was beyond well looked after. Thank you again, you all made an incredibly stressful situation actually manageable and calming.
Astrid El Gamal
6 months ago
Dr Wan-Ju has been treating my baby since her first seizure in November 2025 and she has been fantastic.
Everybody at the clinic is so friendly and caring and I know my baby is in good hands.
Thank you team!
Deeba M
3 months ago
Dr Alison Jukes from CSS Underwood is an AMAZING feline physician. She is kind, professional, thorough and our cat is blessed to have her on his side. She even was able to save us money and invasiveness by being skilled to the level of doing ultrasound on two separate occasions without our cat needing to go under full sedation. Our other cat was recently seen by Dr Jukes as well, and she made sure our cat’s heart was ok. I also want to thank the lovely Jacqueline and Mairead from customer care. They are very kind each time I see them and call up. Sending thanks from our family, including Smokey and Floozy!
Judith Dionysius
A month ago
My whole experience with CSS was positive – from the first email I received giving lots of information regarding the process of radioactive iodine treatment to the expected costs, to checking my cat in for the treatment, boarding for 2 weeks after the treatment and picking her up to come home. They didn’t push for any tests that were not necessary.
Janelle Wieden
5 months ago
We never knew this service existed but we are very grateful we were referred to them. Our vet Cindy was really great, she made us feel at ease during a very stressful time. We got the sense straight away the Leo was in good hands. This service made us feel better knowing that they specialise is cats only. Would highly recommend their services
Georgia Carter
5 months ago
My Lani finished her I-131 treatment today and I am beyond impressed with the way she was looked after. I am by definition a neurotic pet owner and sending my fur child away for a week was seriously daunting.
I was given daily updates about how kitty was eating, toileting and behaving. This really put my mind at ease. Vets and vet nurses were so accomodating and allowed Lani to have her favourite foods from home prepared her favourite way.
Her vet was so thorough when explaining her treatment and condition to me.
The ladies at reception were so friendly and understanding.
I honestly cannot recommend this clinic enough and I am so thankful for the positive experience Lani and I have had.
Lauren Woodward
A year ago
My sweet ginger boy Louis was hospitalised at CSS for a Urinary Obstruction. Dr Cindy and all the reception staff were amazing and empathetic. I would often ring up with questions post procedure and Dr Cindy would make time to talk and explain things to me
Service Locations
Cat Specialists accepts referrals for cats across Brisbane and surrounding regions, working closely with local veterinary clinics to provide specialist diagnosis, treatment, and ongoing management.
Contacting Us
Pet Owners
If you would like to talk about treatment for your cat, call us on 1300 228 377 or fill in the form.
In an emergency, please contact your local vet.
Vets and Nurses
To refer a patient or book a telehealth consultation please call us on 1300 228 377, book through the portal or fill in the form. For advice calls, please see the guidelines here.
Monday-Friday: 8 am-6 pmSaturday/Sunday - Closed